Refund policy

Refund & Return Policy – ÁHZAIN Clothing Store

At ÁHZAIN, we take pride in the quality of our embroidered lawn collections. Please read our policy carefully before placing your order.

Returns & Exchanges

• We accept exchange requests within 7 days of delivery.
• Items must be unused, unwashed, and in original packaging with tags intact.
• Exchanges are accepted for size or colour issues only.
• We do not offer cash refunds — store credit or exchange only.

Non-Returnable Items

• Sale or discounted items are final sale and cannot be exchanged.
• Items damaged due to improper care are not eligible for return.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos.
• We will arrange a replacement or store credit at no extra cost.

COD Orders

• For Cash on Delivery orders, please inspect the parcel before accepting delivery.
• Once accepted, the order is considered complete.

How to Request an Exchange Contact us via WhatsApp or email with your order number and photos of the item. Our team will guide you through the process.